Our Team

Daniel

Daniel

Daniel leads the hotel team as General Manager. Born in New Plymouth he has returned home after working in a range of world class hotels.

He enjoys meeting people from all around the world and is always available for a chat in the lobby.

Running is one of Daniel's passions so be sure to ask him about the many trails you can explore around the town.

Luke

Luke

Luke is originally from Nelson and has completed his Degree at the Pacific International Hotel Management School in New Plymouth.

His previous experience includes time in Wellington, Melbourne on Hayman Island, a luxury private resort in Australia. 

If you want any recommendations on 'where to eat' he will point you in the right direction. His favourite place is the Snug Lounge which offers a Japanese menu. A must try when in Taranaki. 

Sarah

Sarah

Sarah has skills in both housekeeping and reception. 

Her previous work experience was at the Sir Stamford in Sydney which helped her gain valuable knowledge about luxury & service.

She has a passion for shopping. If you want any advice on where to get the best bargains in New Plymouth, she's the one to ask. 

Judith

Judith

Judith is obsessed with cleaning and has very high standards. She is our Housekeeping Team Leader and will ensure that your suite is serviced to the highest standard everyday.

Pink is her colour and bling is her ring. If you need a smile then be around Judith who will make your day.

Chloe

Chloe

Chloe developed her housekeeping skills working for the Hilton chain in Scotland.

Thanks to her Scottish roots her distinct & heartwarming accent can be heard all around the hotel.

In her spare time you will find Chloe looking after horses which is her number one passion in life. 

James

James

James is King and Queen's Front Office Team Leader.

James was born in South Africa but now calls New Zealand home.

He is currently finishing his Degree at the Pacific International Hotel Management School and is extremely passionate about people and hospitality.

In his spare time you can find James on the golf course working on his handicap. If you would like any course recommendations he is the man to ask. 

Toni

Toni

Toni is a housekeeping star and has been part of the K&Q team for several years. She is a very family orientated person and is always happy and has lots of fun at work. 

There is a running joke within the team - if there is food nearby, it's not safe when Toni is around. 

Dianne

Dianne

Dianne is in charge of ensuring the hotel public areas and grounds are always looking great.

She's here bright an early each day to ensure that happens

In her spare time, you'll often see Dianne at Monica's Eatery having a coffee.

Tenisha

Tenisha

Tenisha has been part of the team for over a year and she has a passion for ensuring your suite is looking tip top.

She's always happy and bubbly and she's sure to give you a great big smile when you see her around the hotel.